Accessibility statement

Our Accessibility Commitment

We are currently designing, developing, and maintaining our website with the goal of conforming to the Web Content Accessibility Guidelines (WCAG) 2.2, including accessibility practices intended to support users who rely on assistive technologies such as screen readers, keyboard navigation, screen magnification, voice recognition software, and other tools.

• Perceivable, so users can access content in ways that work for them
• Operable, so users can navigate and use the website with a keyboard or other assistive technology
• Understandable, so content and forms are clear and predictable
• Robust, so the website works with current assistive technologies and modern browsers

Accessibility Features

Our website may include accessibility-supporting features such as:

• keyboard-accessible navigation
• Clear page structure and headings
• Descriptive links and buttons
• Alternative text for meaningful images
• Sufficient color contrast where reasonably possible
• Form labels and instructions
• Logical focus order
• Responsive design for different devices and screen sizes
• Compatibility efforts for common assistive technologies

Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website and work to improve accessibility as our content, features, technology, and legal requirements evolve. Although we aim to follow WCAG 2.2, some content, third-party tools, embedded materials, older pages, or newly added features may not yet fully meet every accessibility standard. When we identify an accessibility issue, we make reasonable efforts to address it.

Third-Party Content

Our website may include links to third-party websites, embedded content, maps, videos, manufacturer materials, financing resources, social media pages, or other external tools. We do not control all third-party content or platforms, but we encourage third-party providers to offer accessible content and user experiences.

Need Assistance?

If you have difficulty accessing any part of our website, or if you need information in a different format, please contact us. We will make reasonable efforts to help you access the information, product details, appointment options, or services you need.

Please Include Details

When contacting us about an accessibility issue, please include:

• The page URL where the issue occurred
• A description of the problem
• The device, browser, or assistive technology you were using, if applicable
• The best way to contact you

No Retaliation

We welcome accessibility feedback. New Start Homes will not retaliate against anyone for raising an accessibility concern or requesting assistance.

Updates to This Statement

We may update this Accessibility Statement from time to time. Updates will be posted on this page with a revised effective date.